Help and User Support

Download Parent User Guide (5.48mb)

If you are reporting a user issue please provide your child's name and school.

Please note that your dedicated school administrators should also be able to assist with many queries that you may have regarding your account, and the system in general.

About School Hub

School Hub makes the management of school meals, trips, clubs and uniforms easy for schools and parents.

For Schools Our advanced system created with busy admin teams in mind, makes school meals and activities simple to organise and oversee.

For Parents Choose meals up to two weeks in advance and view your children’s choices with full nutritional breakdowns of every meal available at the click of a button. Pay online and manage your account securely through School Hub.

If your child has any food allergies or specific dietary requirements, parents must inform the school and ensure they are detailed on the School Hub system. Your child's individual needs can then be discussed with the Kitchen Team and assessed accordingly. Parents should note that meals are prepared in kitchen environments which cannot be guaranteed as free from nuts, or from any other potential allergens.

Want School Hub in your school? Contact schoolhubsupport@orian.co.uk or call 08454 707010 for further information.

Registration Number 8237164